FAQ's - Super Asia Online Groceries

Free Ground Shipping on orders above $100

FAQ'S

Get To Know Us

  • Where does Super Asia Foods source its products from?

    All our products are sourced from three main countries, Canada, Pakistan and India. We ensure only high-quality products are distributed to our customers.

    How do I place an order?

    • Simply create a direct customer account with us or shop as a guest.
    • Browse through the shop page and add the desired product to your cart.
    • Once you are happy with your cart, go to your cart and click on “Process checkout”
    • If you are logged into your account, your information will be filled automatically in the fields, otherwise, go ahead and fill in the required information and click “Next”.
    • If you are ordering from outside Ontario, your shipping charges will be calculated at this stage.

    Can I Pay When I Receive My Order?

    You cannot pay when you receive. You need to pay at the time of checkout.

    What Are The Types Of Payments Do You Accept?

    We accept all types of Visa and MasterCard- Credit and Debit.

    Can I Place Order And Pick-Up?

    Definitely! You can place the order and choose “Free Same Day Pickup”. You can then visit our Vaughan [8905 Hwy 50 Unit 7 , Vaughan , Ontario ( L4H 5A1 ) Canada] or Calgary [Unit #110 - 5423 61 Avenue Southeast, Calgary , Alberta ( T2C 5N7 ) Canada] office to pick up your order. You can call or WhatsApp us at +1 416-746-5550 or email us at [email protected] to confirm.

    Why should I create an account?

    If you create an account, you can shop next time without entering all personal and shipping details again. Customers with account can also get regular updates regarding any promotions or new arrivals!

    What is the delivery condition?

    Region Shipping Charges Free curbside pickup
    Within & Outside GTA Delivery charges will be calculated via e-shipper
    Same day Pickup $0 Same day pickup available:
    • Same day pickup available:
    • Toronto: 8905 Hwy 50 Unit 7 , Vaughan , Ontario ( L4H 5A1 ) Canada
    • Calgary: Unit #110 - 5423 61 Avenue Southeast, Calgary , Alberta ( T2C 5N7 ) Canada
    • Customer has 15 days to pick up the order

    Can I Modify Or Cancel The Order?

    You can call or WhatsApp us at +1 416-746-5550 or email us at [email protected] regarding your changes. If the order is already shipped, we cannot make changes to the order. You will have to place a new order or return the products for an exchange or refund at your own cost.

    Why Can’t I Add A Product To My Cart When It Is Shown In Website?

    The product may be out of stock. You can call, WhatsApp or email us to check when the item will be back in stock.

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